Social Media Agency

There are more than 4 billion people on social media, and the number continues to grow. Regardless of the industry, you are in, your customers are using social media daily.

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We are a social media marketing agency committed to generating leads and business for your company

It is essential for you to keep your audience engaged and connected to your brand, so you are always on top of their mind. These days, social media is an important part of every business strategy, and it’s easy to see why. More than half of the world’s population spends time on social media every day. In fact, about 50 percent of people in the US spend almost 10 hours a day on social media. Many social media platforms are designed for the everyday person, which means many businesses use them to communicate with their customers and fans. CSA is a social media company Johannesburg helps you be in total control of your brand messages across different social media platforms such as Facebook, Twitter, Instagram, LinkedIn and others. We bring together real human relationships, data-led performance, expert creative strategies, and engaging content to help you succeed. Our social media experts will tailor your social media marketing needs specifically for your business and your audience. You’ll receive fully supported social programs, content strategy planning and execution, and also blogger outreach and video distraction, among other services. Our goal is to make social media services effective and affordable for all business owners, no matter the business size.

Benefits of Our Social Media Marketing Services

There are a number of reasons why our clients stick with our social media company Johannesburg. We provide nothing but only the most professional social media marketing services and always deliver on time, every time.

Here is how you can benefit from our social media marketing services –

We employ a unique B2C and B2B social media strategy that will work for all industries.

Social media is much more than likes but rather engagement and conversions! We believe every company can derive benefit from social media to more easily reach their audience. Without a digital strategy, your business is at risk of losing its footprint to competitors. Digital marketing is now an essential tool to communicate to customers and prospects. Building an online audience is an essential part of your marketing strategy in this day and age. Without one, your business is on the decline. Just look at traditional advertising agencies as an example. They are struggling because many missed the move to digital marketing. We have a unique approach to each client strategy.

Firstly we research what the audience will find engaging content, all of our approved content will then go into a schedule. We research the best times to post content and which day is best for certain content, we try make sure the content is relevant to the audience, that is the best way to beat the infamous Facebook Algorithm. It is important to quickly engage with the community should they need any assistance. Our team is trained and has extensive research in dealing with angry customers. It is our goal to turn them around into a loyal customer again. Content is posted onto these profiles with the intention of optimizing brand visibility. Analytics, scheduling and engagement are some of the key areas that need to be taken into account when managing social media channels.

CSA also has experience with successful influencer campaigns and has a database of influencers in South Africa which we can recommend to our clients.

Social Media Advertising allows us to truly measure return on investment and target a highly defined audience. We research new methods and test every day to ensure we get the most out of the budget.

Our Social Media Marketing Services

If you want to raise the profile of your business, you need to be on social media. We handle all your social media marketing needs. Check out our wide range of social media services:

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Social Media Paid Advertising

Paid social media ads are a great way to give an instant boost to your business. You can use promoted posts to increase awareness, send traffic to your website or even sell products. We are experts in paid ads and can help get your business in front of the right audience. Whether it is Facebook ads, paid Twitter posts, Instagram ads, sponsored LinkedIn content or something else, we have you covered.

Social Media Management

Our social media team can take the entire social media management off your hands and run it professionally. We work with you to create a social media strategy to reach your agreed goals and targets and then implement them. We will find the tone and voice for you and ensure your business is being portrayed the way you want it.

Social Media Audits

If you feel your social media platforms are not powerful enough, we can run a detailed report on what you are doing right and what you can improve. We assess all the different aspects of your social media presence so you can use your social media to the best of your abilities.

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Content Writing

From your Instagram marketing platform to your Facebook marketing posts, all your social media channels require compelling and insightful content to convey your message to your audience. Our creative team crafts valuable and quality content that appeals to your audience.

Custom Reporting

Our team will provide you with monthly reports to help you take an in-depth look into your social performance and information about specific campaigns. It will help you better understand how your campaigns are going and whether you are meeting your goals.

Ever wonder how to manage your business’s social media? You might think that it’s a one-off job, but you’d be wrong — there are many aspects of running a successful social media campaign. For example, social platforms such as Facebook and LinkedIn have dedicated analytics platforms and scheduling tools. What’s more, brands that are transparent with their customers and show them their ‘human’ side are rewarded with increased sales and customer loyalty.

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From creative strategy and implementation to daily management, our experienced team will handle your company’s digital presence professionally. We have the experience to put together a realistic strategy that will work within your marketing budget to engage with your customers and prospects. We use our strong content marketing and technical skills to formalise a powerful strategy.

Social Reputation Management

We offer industry-leading tools and software to track and manage online comments about your company 24×7 around the globe. This data is used to refine your sales strategy, as well as monitor customer relations and competitors who may be using forms to disrepute your brand. We have relations with the DMCA in the USA and can assist with copyright infringements.

Responsive

We see our company as a digital call centre, responding on clients’ behalf to questions and requests which come through social media platforms. We assist our clients’ customers with pricing queries, where to buy the product and monitor complaints that are directed to our clients. We also write social media policies to ensure that complaints and any possible crisis is handled professionally.

Social Media Advertising

From targeted Facebook Ads to remarketing and Google Ads, we have years of experience and numerous success stories of how we have helped clients grow their business. We use new, ethical and non-obtrusive methods to target prospects. Notably, techniques such as these are not being used as effectively by other agencies.

About our social media marketing management services

We provide a range of digital media services covering Facebook, Instagram, Twitter, LinkedIn, Pinterest, Google My Business, content creation and community management. We use content marketing to complement traditional PR services and media relations, using social media online marketing tools. Our social media clients include large retail customers and automotive brands, as well as IT and financial services companies. CSA’s focus is to create and develop digital campaigns that generate leads, enhance brand awareness and provide measurable ROI.

Today, we are concerned about the number of gurus who seem to think that they are the answer to every marketing challenge. These people appear to know very little about the topic, charge exorbitant fees and produce mediocre results. These are giving the industry a bad name. It is proven that an effective marketing campaign requires a mix of traditional and digital media activities, as well as experience, the ability to provide prove you have successful case studies, keeping up to date with the daily changes in the digital industry and total commitment to ensuring that the project works.

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Book a Free Consultation with Our Social Media Experts

Social Media Marketing is more complex than you think. It is not just about creating a post, adding pictures and uploading them to your social media accounts. Our social media team have all the experience needed to make the most of your social media presence – no matter the nature of your business.

Contact CSA today to find out how our social media services can help your business.