Customer Acquisition Cost (CAC)

What is Customer Acquisition Cost (CAC)?

What is Customer Acquisition Cost (CAC)? CAC is the total cost of acquiring a new customer, including marketing and sales expenses. It is calculated by dividing the total acquisition cost by the number of new customers acquired.

Explanation:

CAC is a critical metric for assessing the profitability and efficiency of marketing and sales efforts. Lower CAC indicates more cost-effective customer acquisition.

Practical Example of CAC:

A business spends $50,000 on marketing and sales activities and acquires 500 new customers, resulting in a CAC of $100.

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